Return Policy

Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of purchase, provided they are in their original condition with tags attached.

Eligible Items

To be eligible for a return, items must:

• Be unused and in original condition
• Have original tags and packaging
• Be returned within 30 days of purchase
• Include proof of purchase

Non-Returnable Items

The following items are not eligible for return:

• Items that have been used or washed
• Items without original tags or packaging
• Items damaged due to misuse or normal wear
• Items returned after the 30-day return period

Return Process

To initiate a return:

1. Contact us at contact@herbyrchargeer.world or +61 8 9302 1290 to request a return authorization
2. Provide your order number and reason for return
3. Package the item securely in its original packaging
4. Ship the item to the address provided in your return authorization

Refunds

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

If you have questions about returns or need assistance, please contact us:

Email: contact@herbyrchargeer.world
Phone: +61 8 9302 1290
Address: 2/110 Norma Rd, Booragoon WA 6154, Australia